Flexographic Printing Plate & Machine Service Support

CUSTOMIZATION

We Will Provide Customers With Suggestions And Solutions Based On The Market Situation And The Type Of Products To Be Printed.

For example, whether it is suitable for analog flexographic printing plates or digital flexographic printing plates, we will recommend the type of flexo platemaking machine suitable for customers based on the quantity of plates made per day and the size of the plates made. We can also provide customized packaging according to customer requirements, and the machine can design colors and logos according to customer requirements.

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After-sales service

After receiving the flexo plate, we will provide the plate making technical parameters as soon as possible. We will provide placement and installation suggestions for Flexo CTP and plate making machines according to the customer's factory and workshop layout, and provide the machine's use and maintenance instructions. For inexperienced customers who still cannot operate the machine after reading the instructions, we will arrange engineers to install, debug and train them on site.

Quick response mechanism: 7*24 hours technical hotline, providing multi-channel support such as telephone, WeChat, Whatsapp, and email to ensure that customer problems are solved in time.

Remote diagnosis: Through video conferencing, picture/data sharing, etc., quickly analyze problems and provide solutions.

On-site service: If complex problems cannot be solved by telephone or remote, arrange engineers to provide on-site service.

The equipment warranty period is 1 year. If the parts are damaged due to non-human factors within one year, we will provide customers with new parts free of charge within 24 hours. Our flexographic platemaking machine provides lifetime warranty service and old equipment disposal service.

Printing Plate-Making Process

Analog Flexographic Printing Plate

Negative film making (Film Printer or Laser Imagesetter ) - Back Exposure - Main Exposure -Washing - Drying - Post exposure - Finishing

Digital Flexographic Printing Plate

Back Exposure - Engraving plate on Flexo CTP - Main Exposure - Washing - Drying - Post exposure - Finishing

Technical Support

Flexo Plate making parameter tuning High-precision duty plan, such as using HD Flexo CTP Machine;

To upgrade environmentally friendly plate making, using water to wash the plate instead of traditional solvents;

Plate making problem diagnosis and solution, remote and on-site support;

Flexo Plate Making machine maintenance and care, training and knowledge sharing;

Customized Flexo plate making (seamless plate making process).

FAQ

1 How to choose between Analog flexographic Printing Plate and Digital Flexographic Plate

This depends on the thickness of the plate you want to make and the material of the product you want to print. For example, for flexible packaging, labels, and paper bags, if the printing requirements are high in precision, color, and lines, try to use digital flexographic printing plate .If you want to print corrugated boxes, non-woven bags, sack bags and other packaging, such products that do not require high printing can choose analog flexographic plates to reduce the cost of plate making.

2 How to choose the type and size of flexo plate making machine

We will recommend the most suitable plate-making machine to you according to your maximum plate-making size. If you have high requirements for plate-making, it is recommended to use a digital flexo plate-making machine. On the contrary, if the plate-making requirements are not very high and the budget is limited, choose a analog flexo plate making machine.

3 How long does it take to deliver after we place an order?

It will take about 15 days for flexo plate and material, 35-60 days for flexo plate making machine.

4 Can you arrange any engineers to our factory help us installation ,debugging and Training.

Yes, we can

5 How long time is your warranty for your flexo plate making machine

1 year after you receive our machine

6 Can you send us new parts to replace if some parts are damaged within warranty

Yes, we can send you free

Video

How to make Digital Flexo Plate

Aolide Flexo CTP Machine

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We always want to make sure that our customers are getting the best deal, so let us know what you're interested in and we'll get back with a quote

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